Card payments is getting rejected

Incident Report for Lunar

Resolved

This incident has been resolved.

Posted Jan 12, 2023 - 19:02 CET

Update

We are continuing to work on a fix for this issue.

Posted Jan 12, 2023 - 18:25 CET

Identified

Card payments are failing currently due to issues outside Lunar's control. If you get a message stating that you have insufficient funds - this is most likely an error. Your account balance is not impacted by this incident.
We are currently working hard with our external partners to get the issue fixed. We are very sorry for the inconvenience

Posted Jan 12, 2023 - 18:24 CET

This incident affected: 💳 Card transactions (🇩🇰 Danish card transactions, 🇸🇪 Swedish card transactions).