Some customers might experience hanging reservation on processed transactions
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 23, 2022 - 13:19 CET
Identified - The issue has been identified and a fix is being implemented.
Nov 07, 2022 - 09:12 CET
Update - We are continuing to investigate this issue.
Nov 04, 2022 - 15:49 CET
Update - We are continuing to investigate this issue.
Nov 04, 2022 - 15:06 CET
Investigating - We are aware of customers having hanging reservations for transactions that have already been processed. This is typically transactions at gas stations - but transactions to other merchants are also impacted. We are looking into the issue and apologise for the inconvenience.
Nov 03, 2022 - 20:09 CET
πŸ“±Platform Operational
πŸ”’ Sign in Operational
🀝 Sign up Operational
πŸ’³ Card transactions Degraded Performance
πŸ‡©πŸ‡° Danish card transactions ? Degraded Performance
πŸ‡ΈπŸ‡ͺ Swedish card transactions ? Degraded Performance
πŸ‡³πŸ‡΄ Norwegian card transactions ? Degraded Performance
πŸ’Έ Transfers Operational
πŸ‡©πŸ‡° Danish transfers ? Operational
πŸ‡ΈπŸ‡ͺ Swedish transfers ? Operational
πŸ‡³πŸ‡΄ Norwegian transfers ? Operational
πŸ“ˆ Invest Operational
πŸ‡©πŸ‡° Invest Denmark Operational
πŸ‡ΈπŸ‡ͺ Invest Sweden Operational
πŸ‡³πŸ‡΄ Invest Norway Operational
πŸ’²Crypto Operational
πŸ‡©πŸ‡° Crypto Denmark Operational
πŸ‡ΈπŸ‡ͺ Crypo Sweden Operational
⚑️ Top-up Operational
πŸ‡©πŸ‡° Top-up Denmark ? Operational
πŸ‡ΈπŸ‡ͺ Top-up Sweden ? Operational
πŸ‡³πŸ‡΄ Top-up Norway ? Operational
πŸ’° Credit Operational
πŸ‡©πŸ‡° Loans Denmark Operational
πŸ‡©πŸ‡° Split or defer payments Denmark Operational
πŸ‡ΈπŸ‡ͺ Peer to peer lending Sweden Operational
πŸ”— Connect bank Operational
πŸ‡©πŸ‡° Connect bank Denmark Operational
πŸ‡ΈπŸ‡ͺ Connect bank Sweden Operational
πŸ‡³πŸ‡΄ Connect bank Norway Operational
🏒 Business Operational
Online payments for webshops Operational
πŸ§‘β€πŸš€ Customer support Operational
πŸ’¬ Support Chat ? Operational
πŸ“§ Email ? Operational
☎️ Phone ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Lunar Core API Uptime
Fetching
Lunar Core Api Mean Latency
Fetching
Open Banking
Fetching
Past Incidents
Dec 2, 2022

No incidents reported today.

Dec 1, 2022

No incidents reported.

Nov 30, 2022

No incidents reported.

Nov 29, 2022

No incidents reported.

Nov 28, 2022

No incidents reported.

Nov 27, 2022

No incidents reported.

Nov 26, 2022

No incidents reported.

Nov 25, 2022

No incidents reported.

Nov 24, 2022

No incidents reported.

Nov 23, 2022

Unresolved incident: Some customers might experience hanging reservation on processed transactions.

Nov 22, 2022

No incidents reported.

Nov 21, 2022

No incidents reported.

Nov 20, 2022

No incidents reported.

Nov 19, 2022

No incidents reported.

Nov 18, 2022

No incidents reported.

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