Lunar Status

Investigating - We are currently seeing some trouble with international transfers.

You can expect some delay in the processing of incoming international transfers.

We are working as hard as we can to get back up to speed, but please have patience 🙏🏻
Jul 1, 15:31 CEST

📱Platform Operational

🔒 Sign in Operational

🤝 Sign up Operational

💳 Card transactions Operational

🇩🇰 Danish card transactions Operational

🇸🇪 Swedish card transactions Operational

🇳🇴 Norwegian card transactions Operational

💸 Transfers Degraded Performance

🇩🇰 Danish transfers Degraded Performance

🇸🇪 Swedish transfers Degraded Performance

🇳🇴 Norwegian transfers Degraded Performance

📈 Invest Operational

🇩🇰 Invest Denmark Operational

🇸🇪 Invest Sweden Operational

🇳🇴 Invest Norway Operational

💲Crypto Operational

🇩🇰 Crypto Denmark Operational

🇸🇪 Crypo Sweden Operational

⚡️ Top-up Operational

🇩🇰 Top-up Denmark Operational

🇸🇪 Top-up Sweden Operational

🇳🇴 Top-up Norway Operational

💰 Credit Operational

🇩🇰 Loans Denmark Operational

🇩🇰 Split or defer payments Denmark Operational

🇸🇪 Peer to peer lending Sweden Operational

🔗 Connect bank Operational

🇩🇰 Connect bank Denmark Operational

🇸🇪 Connect bank Sweden Operational

🇳🇴 Connect bank Norway Operational

🏢 Business Operational

Online payments for webshops Operational

🧑‍🚀 Customer support Operational

💬 Support Chat Operational

📧 Email Operational

☎️ Phone Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Lunar Core API Uptime

Fetching

Lunar Core Api Mean Latency

Fetching

Open Banking

Fetching

Past Incidents

Jul 2, 2022

No incidents reported today.

Jul 1, 2022

Adding new cards to Apple Pay & Google Pay is down 🤯

Resolved - The issue has been resolved.
Jul 1, 14:18 CEST

Investigating - Our Partners are currently experiencing some challenges with adding cards to Apple Pay and Google Pay. You should still be able to Pay with already issued cards in stores. 💸
We're sorry for the inconvenience, and we'll keep posting information on this site.
Jul 1, 09:13 CEST

Jun 30, 2022

Adding new cards to Apple Pay & Google Pay is down 🤯

Resolved - Issues has been resolved.
Thanks for your patience.
Jun 30, 21:16 CEST

Investigating - Our Partners are currently experiencing some challenges with adding cards to Apple Pay and Google Pay. 💸
We're sorry for the inconvenience, and we'll keep posting information on this site.
Jun 30, 19:47 CEST

Transfers are having issues 😢

Resolved - Issue is resolved.
Jun 30, 21:11 CEST

Investigating - We are currently experiencing some challenges with transfers. You can also expect a small delay with receiving and sending payments.
We're sorry for the inconvenience, and we'll keep posting information on this site.
Jun 30, 19:51 CEST

Adding new cards to Apple Pay & Google Pay is down 🤯

Resolved - The issue has been resolved and everything is back to normal.
Thanks for your patience.
Jun 30, 16:35 CEST

Update - We are continuing to investigate this issue.
Jun 30, 09:28 CEST

Jun 29, 2022

No incidents reported.

Jun 28, 2022

The bank central SDC is having trouble with transfers

Resolved - The issue has been resolved and you are now again able to send and receive transfers to banks using SDC as a bank central.
Thanks for your patience.
Jun 28, 07:50 CEST

Investigating - The bank central SDC is having issues with transfers.

This mean that Lunar customers might experience trouble when sending and receiving money from banks using SDC.

We will keep you posted when new information becomes available.

Overview of SDC banks can be found here: https://www.sdc.dk/Kunder
Jun 27, 12:07 CEST

Jun 27, 2022

The bank central SDC is having trouble

Resolved - The issue has been resolved and you are now able to transfer to banks using SDC as a bank central.
Jun 27, 07:48 CEST

Jun 26, 2022

No incidents reported.

Jun 25, 2022

NemID is experiencing problems 🔒

Resolved - Nets have resolved the issue and NemID are working again. If you still have issues please try MitID.
Thanks for your patience.
Jun 25, 23:25 CEST

Update - We are continuing to monitor for any further issues.
Jun 24, 15:13 CEST

Update - Nets is still working on a solution. You may still experience issues with NemID when trying to signup for a new account, login to the app or make a transfer. You can try to use MitID instead.

We will continue to update this page with new information as it becomes available.
Jun 24, 14:30 CEST

Monitoring - Nets have identified the issue and are working on a resolution. You may experience issues with NemID when trying to login to the app or make a transfer. You can try to use MitID instead.
We will continue to update this page with new information as it becomes available.
Jun 23, 10:26 CEST

Jun 24, 2022

Jun 23, 2022

Jun 22, 2022

NemID is experiencing problems 🔒

Resolved - Issue is resolved and all services are back up. You are able to use NemID again.
Thanks for your patience.
Jun 22, 22:56 CEST

Monitoring - Our partners have implemented a fix and we are now seeing partial recovery with NemID.

We will continue to update this page with new information as it becomes available.
Jun 22, 17:04 CEST

Identified - Our partner have identified the issue and are working on a fix. We will continue to update this page with new information as it becomes available.
Jun 22, 14:30 CEST

Update - Unfortunately, there is no new update.

Our partner is still working with the issue and looking for a fix.

We will keep you posted here, with new updates, when they become available.
Jun 22, 13:15 CEST

Investigating - NemID is experiencing problems.

Multiple areas of the Lunar app are affected by this.

Our partner is working hard on resolving the issue, but we have no update as of now.

We will continue to update this page with new information as it becomes available.
Jun 22, 10:23 CEST

Jun 21, 2022

No incidents reported.

Jun 20, 2022

No incidents reported.

Jun 19, 2022

No incidents reported.

Jun 18, 2022

No incidents reported.