Investigating - We are currently seeing some trouble with international transfers.

You can expect some delay in the processing of incoming international transfers.

We are working as hard as we can to get back up to speed, but please have patience πŸ™πŸ»

Jul 1, 15:31 CEST
πŸ“±Platform Operational
πŸ”’ Sign in Operational
🀝 Sign up Operational
πŸ’³ Card transactions Operational
πŸ‡©πŸ‡° Danish card transactions ? Operational
πŸ‡ΈπŸ‡ͺ Swedish card transactions ? Operational
πŸ‡³πŸ‡΄ Norwegian card transactions ? Operational
πŸ’Έ Transfers Degraded Performance
πŸ‡©πŸ‡° Danish transfers ? Degraded Performance
πŸ‡ΈπŸ‡ͺ Swedish transfers ? Degraded Performance
πŸ‡³πŸ‡΄ Norwegian transfers ? Degraded Performance
πŸ“ˆ Invest Operational
πŸ‡©πŸ‡° Invest Denmark Operational
πŸ‡ΈπŸ‡ͺ Invest Sweden Operational
πŸ‡³πŸ‡΄ Invest Norway Operational
πŸ’²Crypto Operational
πŸ‡©πŸ‡° Crypto Denmark Operational
πŸ‡ΈπŸ‡ͺ Crypo Sweden Operational
⚑️ Top-up Operational
πŸ‡©πŸ‡° Top-up Denmark ? Operational
πŸ‡ΈπŸ‡ͺ Top-up Sweden ? Operational
πŸ‡³πŸ‡΄ Top-up Norway ? Operational
πŸ’° Credit Operational
πŸ‡©πŸ‡° Loans Denmark Operational
πŸ‡©πŸ‡° Split or defer payments Denmark Operational
πŸ‡ΈπŸ‡ͺ Peer to peer lending Sweden Operational
πŸ”— Connect bank Operational
πŸ‡©πŸ‡° Connect bank Denmark Operational
πŸ‡ΈπŸ‡ͺ Connect bank Sweden Operational
πŸ‡³πŸ‡΄ Connect bank Norway Operational
🏒 Business Operational
Online payments for webshops Operational
πŸ§‘β€πŸš€ Customer support Operational
πŸ’¬ Support Chat ? Operational
πŸ“§ Email ? Operational
☎️ Phone ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Lunar Core API Uptime
Fetching
Lunar Core Api Mean Latency
Fetching
Open Banking
Fetching
Past Incidents
Jul 2, 2022

No incidents reported today.

Jul 1, 2022
Resolved - The issue has been resolved.
Jul 1, 14:18 CEST
Investigating - Our Partners are currently experiencing some challenges with adding cards to Apple Pay and Google Pay. You should still be able to Pay with already issued cards in stores. πŸ’Έ
We're sorry for the inconvenience, and we'll keep posting information on this site.

Jul 1, 09:13 CEST
Jun 30, 2022
Resolved - Issues has been resolved.
Thanks for your patience.

Jun 30, 21:16 CEST
Investigating - Our Partners are currently experiencing some challenges with adding cards to Apple Pay and Google Pay. πŸ’Έ
We're sorry for the inconvenience, and we'll keep posting information on this site.

Jun 30, 19:47 CEST
Resolved - Issue is resolved.
Jun 30, 21:11 CEST
Investigating - We are currently experiencing some challenges with transfers. You can also expect a small delay with receiving and sending payments.
We're sorry for the inconvenience, and we'll keep posting information on this site.

Jun 30, 19:51 CEST
Resolved - The issue has been resolved and everything is back to normal.
Thanks for your patience.

Jun 30, 16:35 CEST
Update - We are continuing to investigate this issue.
Jun 30, 09:28 CEST
Investigating - Our Partners are currently experiencing some challenges with adding cards to Apple Pay and Google Pay. πŸ’Έ
We're sorry for the inconvenience, and we'll keep posting information on this site.

Jun 30, 09:24 CEST
Jun 29, 2022

No incidents reported.

Jun 28, 2022
Resolved - The issue has been resolved and you are now again able to send and receive transfers to banks using SDC as a bank central.
Thanks for your patience.

Jun 28, 07:50 CEST
Investigating - The bank central SDC is having issues with transfers.

This mean that Lunar customers might experience trouble when sending and receiving money from banks using SDC.

We will keep you posted when new information becomes available.

Overview of SDC banks can be found here: https://www.sdc.dk/Kunder

Jun 27, 12:07 CEST
Jun 27, 2022
Resolved - The issue has been resolved and you are now able to transfer to banks using SDC as a bank central.
Jun 27, 07:48 CEST
Investigating - The bank central SDC is having issues with transfers.

This mean that Lunar customers might experience trouble when sending and receiving money from banks using SDC.

We will keep you posted when new information becomes available.

Overview of SDC banks can be found here: https://www.sdc.dk/Kunder

Jun 24, 15:12 CEST
Jun 26, 2022

No incidents reported.

Jun 25, 2022
Resolved - Nets have resolved the issue and NemID are working again. If you still have issues please try MitID.
Thanks for your patience.

Jun 25, 23:25 CEST
Update - We are continuing to monitor for any further issues.
Jun 24, 15:13 CEST
Update - Nets is still working on a solution. You may still experience issues with NemID when trying to signup for a new account, login to the app or make a transfer. You can try to use MitID instead.

We will continue to update this page with new information as it becomes available.

Jun 24, 14:30 CEST
Update - Nets is still working on a solution. You may still experience issues with NemID when trying to signup for a new account, login to the app or make a transfer. You can try to use MitID instead.

We will continue to update this page with new information as it becomes available.

Jun 23, 12:34 CEST
Monitoring - Nets have identified the issue and are working on a resolution. You may experience issues with NemID when trying to login to the app or make a transfer. You can try to use MitID instead.
We will continue to update this page with new information as it becomes available.

Jun 23, 10:26 CEST
Jun 24, 2022
Jun 23, 2022
Jun 22, 2022
Resolved - Issue is resolved and all services are back up. You are able to use NemID again.
Thanks for your patience.

Jun 22, 22:56 CEST
Monitoring - Our partners have implemented a fix and we are now seeing partial recovery with NemID.

We will continue to update this page with new information as it becomes available.

Jun 22, 17:04 CEST
Identified - Our partner have identified the issue and are working on a fix. We will continue to update this page with new information as it becomes available.
Jun 22, 14:30 CEST
Update - Unfortunately, there is no new update.

Our partner is still working with the issue and looking for a fix.

We will keep you posted here, with new updates, when they become available.

Jun 22, 13:15 CEST
Investigating - NemID is experiencing problems.

Multiple areas of the Lunar app are affected by this.

Our partner is working hard on resolving the issue, but we have no update as of now.

We will continue to update this page with new information as it becomes available.

Jun 22, 10:23 CEST
Jun 21, 2022

No incidents reported.

Jun 20, 2022

No incidents reported.

Jun 19, 2022

No incidents reported.

Jun 18, 2022

No incidents reported.