Some users is not able to receive SMS verification codes when trying to signup.

Incident Report for Lunar

Resolved

This incident has been resolved, and everything is back to normal.

We apologize to anyone who has been affected during this period.

Posted Mar 31, 2023 - 15:24 CEST

Investigating

We have an issue with our external collaborators. That means some of our users not being able to receive SMS verification codes when trying to sign up. This is both for business and private users.

The same problem applies if you try to update your phone number in our app.

The issue is only related to Danish users.

Posted Mar 27, 2023 - 11:22 CEST

This incident affected: 📱Platform (🤝 🇩🇰 Danish Sign up).