We are currently experiencing issues using cards

Incident Report for Lunar

Resolved

We have successfully resolved the issues, and customers will no longer experience card declines.

We apologize for any inconvenience this may have caused.

Posted Jan 04, 2024 - 13:13 CET

Update

We are continuing to work on a fix for this issue.

Posted Jan 04, 2024 - 12:45 CET

Identified

Several customers are currently experiencing their cards being declined even though there is money in their accounts. We are aware of the issue and are working to resolve it as quickly as possible

Posted Jan 04, 2024 - 12:30 CET

This incident affected: 💳 Cards (🇩🇰 Danish card transactions, 🇸🇪 Swedish card transactions).