Resolved
This incident has been resolved.
Monitoring
A fix has been implemented and we are monitoring the results.
Identified
The issue has been identified and a fix is being implemented.
Investigating
We are continuing to investigate this issue.
Investigating
We are continuing to investigate this issue.
Investigating
We are aware of customers having hanging reservations for transactions that have already been processed. This is typically transactions at gas stations - but transactions to other merchants are also impacted. We are looking into the issue and apologise for the inconvenience.