Some customers might experience hanging reservation on processed transactions
Resolved·Degraded performance

This incident has been resolved.

Thu, Dec 8, 2022, 03:17 PM
(2 years ago)
·
Affected components
Updates

Resolved

This incident has been resolved.

Thu, Dec 8, 2022, 03:17 PM

Monitoring

A fix has been implemented and we are monitoring the results.

Wed, Nov 23, 2022, 12:19 PM(2 weeks earlier)

Identified

The issue has been identified and a fix is being implemented.

Mon, Nov 7, 2022, 08:12 AM(2 weeks earlier)

Investigating

We are continuing to investigate this issue.

Fri, Nov 4, 2022, 02:49 PM(2 days earlier)

Investigating

We are continuing to investigate this issue.

Fri, Nov 4, 2022, 02:06 PM(43 minutes earlier)

Investigating

We are aware of customers having hanging reservations for transactions that have already been processed. This is typically transactions at gas stations - but transactions to other merchants are also impacted. We are looking into the issue and apologise for the inconvenience.

Thu, Nov 3, 2022, 07:09 PM(18 hours earlier)
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