Problems with accessing account and usage of card

Incident Report for Lunar

Resolved

We have now solved the issue, and everything is working again.

Posted May 26, 2023 - 12:36 CEST

Identified

We are currently experiencing issues with customers unable to use their cards and log in to their Lunar app.

Our technical department is already on the case and is working to resolve the issue.

Posted May 26, 2023 - 11:45 CEST

This incident affected: 💳 Card transactions (🇩🇰 Danish card transactions) and 📱Platform (🔒 Sign in).