Our banking partner has implemented a fix and the issue is resolved. We see that traffic is back to normal and everything is up and running in our systems.
Posted Sep 24, 2023 - 15:53 CEST
Monitoring
Our banking partner seems to have implemented a fix and things are looking better. We are monitoring our systems to confirm that we are back up and running.
Posted Sep 24, 2023 - 13:49 CEST
Update
Our banking partner is still working on the resolution of the issue. The expected timeline is the same - 2–3 hours from now. We will update you as soon as we get new information.
Posted Sep 24, 2023 - 13:16 CEST
Update
Our banking partner is actively working to resolve the issue. Currently, they anticipate a timeline of 3–4 hours before the issue is expected to be fixed. They have mobilized all available resources to expedite the resolution.
Posted Sep 24, 2023 - 11:53 CEST
Identified
The issue has been identified, and our partner is working on resolving it
Posted Sep 24, 2023 - 11:03 CEST
Investigating
Our banking partner is experiencing a major outage, which is currently affecting many functions within your Lunar app. We are working closely with our partner to resolve the issue. Please check back here for updates.
Posted Sep 24, 2023 - 10:38 CEST
This incident affected: 💸 Transfers (🇩🇰 Danish transfers) and ⚡️ Top-up (🇩🇰 Top-up Denmark).