Our payment infrastructure provider has successfully implemented a fix, and all services have returned to normal. All transfers delayed by this issue today have also been processed.
We apologize for any inconvenience this may have caused.
Resolved
Our payment infrastructure provider has successfully implemented a fix, and all services have returned to normal. All transfers delayed by this issue today have also been processed.
We apologize for any inconvenience this may have caused.
Monitoring
Our payment infrastructure provider is continuing to investigate the issue and is working to resolve it as quickly as possible. They have started to process some of the delayed transfers, but the issue remains unresolved.
Until the issue is resolved, some incoming transfers will remain delayed.
We will provide an update as soon as more information becomes available.
Monitoring
Our payment infrastructure provider is currently experiencing technical issues. As a result, some transfers sent to Lunar via instant transfer or MobilePay may have been delayed since 11:04 this morning.
We are in close dialogue with them while they work to resolve the issue. As soon as it is resolved, we will make sure that all delayed transfers are posted to customers' accounts.
We will keep this updated once more information becomes available.
