Resolved
We can confirm that the fix implemented by our payment infrastructure provider was successful, and all services have returned to normal.
We apologize for any inconvenience this may have caused.
Monitoring
Our payment infrastructure provider has implemented a fix, and incoming transfers are being received again. Delayed transfers are now being posted to accounts, which may take a little while.
We will continue to monitor our systems closely and will provide an update once everything is back to normal.
Monitoring
Unfortunately, there are no new updates regarding this issue.
Our payment infrastructure provider continue to work towards a resolution.
We will keep you updated once more information becomes available.
Monitoring
Our payment infrastructure provider implemented a fix, but unfortunately this did not resolve the issue. They are continuing to work on it.
Until the issue is resolved, some incoming transfers via instant transfer or MobilePay will remain delayed.
We will provide an update as soon as more information becomes available.
Monitoring
Our payment infrastructure provider is continuing to investigate the issue and is working to resolve it as quickly as possible.
Until the issue is resolved, some incoming transfers will remain delayed.
We will provide an update as soon as more information becomes available.
Monitoring
Our payment infrastructure provider is currently experiencing technical issues. As a result, some transfers sent to Lunar via instant transfer or MobilePay may have been delayed since 10:20 this morning.
We are in close dialogue with them while they work to resolve the issue. As soon as it is resolved, we will make sure that all delayed transfers are posted to customers' accounts.
We will keep this updated once more information becomes available.
