Resolved
Card payments are back to normal. We have resolved the issue and all card payments are processing as expected.
We apologise for any inconvenience caused.
Monitoring
We have identified the root cause and deployed a fix. Card payments are returning to normal and we are monitoring the situation closely.
We will provide a final update once we have confirmed the issue is fully resolved.
Investigating
We are currently experiencing an issue where some card payments are being declined for Lunar customers across all markets.
Our team is investigating the issue and is in contact with Nets. We will provide an update once more information becomes available.