Resolved
A fix has been successfully implemented, and all systems are fully operational.
Identified
We’ve identified the root cause of the issue and are currently working on a fix.
While our phone lines will close at 17:00 as scheduled, we will continue to share updates here as we make progress.
Investigating
We’re currently unable to receive phone calls due to an issue with one of our service providers.
Our team is actively working to resolve the problem, and we’ll share updates as soon as we have more information.