NemID is experiencing problems 🔒

Incident Report for Lunar

Resolved

Issue is resolved and all services are back up. You are able to use NemID again.
Thanks for your patience.

Posted Jun 22, 2022 - 22:56 CEST

Monitoring

Our partners have implemented a fix and we are now seeing partial recovery with NemID.

We will continue to update this page with new information as it becomes available.

Posted Jun 22, 2022 - 17:04 CEST

Identified

Our partner have identified the issue and are working on a fix. We will continue to update this page with new information as it becomes available.

Posted Jun 22, 2022 - 14:30 CEST

Update

Unfortunately, there is no new update.

Our partner is still working with the issue and looking for a fix.

We will keep you posted here, with new updates, when they become available.

Posted Jun 22, 2022 - 13:15 CEST

Investigating

NemID is experiencing problems.

Multiple areas of the Lunar app are affected by this.

Our partner is working hard on resolving the issue, but we have no update as of now.

We will continue to update this page with new information as it becomes available.

Posted Jun 22, 2022 - 10:23 CEST

This incident affected: 💸 Transfers (🇩🇰 Danish transfers), 📱Platform (🔒 Sign in, 🤝 Sign up), 💰 Credit (🇩🇰 Loans Denmark, 🇩🇰 Split or defer payments Denmark), and 🔗 Connect bank (🇩🇰 Connect bank Denmark).